TheGingerQuiff 2412 Posted November 30, 2016 Share Posted November 30, 2016 Fuck Samsung like. Dropped my s7 edge when I first got it months ago, minimal damage to the bottom of the back glass. 6 months later a fucking horrendous vertical pink line appears down the screen, a common fault a quick Google search reveals. Now these cunts effectively tell me my warranty is void because the phone has been dropped. They haven't even seen the phone, or explored or investigated as to whether the fault is related to the damage, which it isn't. Fucking arseholes, last Samsung I buy. Link to comment Share on other sites More sharing options...
Rayvin 5294 Posted November 30, 2016 Share Posted November 30, 2016 Why did you tell them you'd dropped it..? Link to comment Share on other sites More sharing options...
ewerk 31195 Posted November 30, 2016 Share Posted November 30, 2016 Fuck Samsung like. Dropped my s7 edge when I first got it months ago, minimal damage to the bottom of the back glass. 6 months later a fucking horrendous vertical pink line appears down the screen, a common fault a quick Google search reveals. Now these cunts effectively tell me my warranty is void because the phone has been dropped. They haven't even seen the phone, or explored or investigated as to whether the fault is related to the damage, which it isn't. Fucking arseholes, last Samsung I buy. I have to say that I was very impressed with Apple's customer service today. My volume and lock buttons have been fucking about for the last four months but bar a quick online chat I've done nothing about it. As I was near the Apple Store today I booked an appointment to get it seen. As I thought, the buttons were fucked. As my phone is 26 months it was out of warranty but because I reported the problem within two years via my quick online chat they swapped it out no questions asked. I'm not sure that the likes of Samsung have an equivalent sort of replacement service? Link to comment Share on other sites More sharing options...
Kid Dynamite 7169 Posted March 8, 2017 Share Posted March 8, 2017 Vodafone are having my life at the minute I signed a 20gb data PAYG contract with them for £22pm over 12months. Found out 2 weeks ago they've been charging me £37pm. Took 2 weeks worth of arguing to get them to sort it and then another argument to get the cash back rather than credit on my account Then this month they hit me with a £115 bill because I've used 24gb of data. I ask why they didn't send me a text at 19gb like the last 5 months and get told it's not a guarantee, you only get a text 'most months' I should have asked for the data cap instore when I signed the contract apparently. I would have but this wasn't offered at any point. He offered me a £20 discount I've already reclaimed the £115 through my bank so I've told him I'm more than happy to open up a small claims case. He's escalating it and getting back to me next week Link to comment Share on other sites More sharing options...
Andrew 4856 Posted March 8, 2017 Share Posted March 8, 2017 Vodafone are having my life at the minute I signed a 20gb data PAYG contract with them for £22pm over 12months. Found out 2 weeks ago they've been charging me £37pm. Took 2 weeks worth of arguing to get them to sort it and then another argument to get the cash back rather than credit on my account Then this month they hit me with a £115 bill because I've used 24gb of data. I ask why they didn't send me a text at 19gb like the last 5 months and get told it's not a guarantee, you only get a text 'most months' I should have asked for the data cap instore when I signed the contract apparently. I would have but this wasn't offered at any point. He offered me a £20 discount I've already reclaimed the £115 through my bank so I've told him I'm more than happy to open up a small claims case. He's escalating it and getting back to me next week Good luck. I think we're on the same contract and they charged me £37 first bill. It took weeks of arguing with them, various promises of things they were going to do that they never did, eventually threatened them with the ombudsman to get any sort of result, absolute fucking chancers. I'll be out of that contract as soon as its done Link to comment Share on other sites More sharing options...
Kid Dynamite 7169 Posted March 8, 2017 Share Posted March 8, 2017 Biggest scam going to alert customers they are nearing their allowance and then 'forget' one month. Link to comment Share on other sites More sharing options...
NJS 4411 Posted March 8, 2017 Share Posted March 8, 2017 Can you not set alerts on your phone? Link to comment Share on other sites More sharing options...
Rayvin 5294 Posted March 8, 2017 Share Posted March 8, 2017 How on earth are they justifying £115 for 4GB?! Also, as an aside, what are you using 24GB of data on? That's extreme Link to comment Share on other sites More sharing options...
Kid Dynamite 7169 Posted March 8, 2017 Share Posted March 8, 2017 How on earth are they justifying £115 for 4GB?! Also, as an aside, what are you using 24GB of data on? That's extreme So the £115 includes the £37 they were wrongly charging me so they actually charged me £78 for 4gb data Twitter canes my data during the month over 4g. Chuck in watching the odd match on sky go during breaks at work and it soon adds up Link to comment Share on other sites More sharing options...
Rayvin 5294 Posted March 8, 2017 Share Posted March 8, 2017 Man, I get by with 4GB... Link to comment Share on other sites More sharing options...
Happy Face 29 Posted March 8, 2017 Share Posted March 8, 2017 Find me a 20gb+ data deal for under £15pm I work 13 hour days so have Spotify on all day and then the first half of whichever match is on sky Go. That is getting on for 1gb a day when I'm at work you were so pleased too. You should get compensation for the personal embarrassment caused by your bragging on here. Link to comment Share on other sites More sharing options...
Kid Dynamite 7169 Posted March 8, 2017 Share Posted March 8, 2017 I do use my phone far too much mind, it's a proper automatic reaction to pick it up every few minutes and check twitter. Need to sort that out Link to comment Share on other sites More sharing options...
Alex 35569 Posted March 8, 2017 Share Posted March 8, 2017 Never realised sourcing soiled knickers was so time consuming Link to comment Share on other sites More sharing options...
Kid Dynamite 7169 Posted March 8, 2017 Share Posted March 8, 2017 Stealing jokes off Thompers? You're better than that Alex Link to comment Share on other sites More sharing options...
Alex 35569 Posted March 8, 2017 Share Posted March 8, 2017 I was just messing with you, Jonny Link to comment Share on other sites More sharing options...
TheGingerQuiff 2412 Posted March 8, 2017 Share Posted March 8, 2017 Never realised sourcing soiled knickers was so time consuming Link to comment Share on other sites More sharing options...
TheGingerQuiff 2412 Posted March 8, 2017 Share Posted March 8, 2017 Slag them off on Twitter. Works with most companies Link to comment Share on other sites More sharing options...
Andrew 4856 Posted March 8, 2017 Share Posted March 8, 2017 Slag them off on Twitter. Works with most companies It's exactly how I got them to sort my issues out. Link to comment Share on other sites More sharing options...
Meenzer 15716 Posted March 8, 2017 Share Posted March 8, 2017 Been trying that with Spotify since they decided to remove everyone's inboxes and messages without telling them in advance, but no joy as yet. Nerd rage! Link to comment Share on other sites More sharing options...
adios 717 Posted March 14, 2017 Share Posted March 14, 2017 Google really need to sort out dynamic hotwords for their devices or we'll soon have an army of devices responding to our commands. #dictionarydefinitionoffirstworldproblems Link to comment Share on other sites More sharing options...
Happy Face 29 Posted March 14, 2017 Share Posted March 14, 2017 My oneplus one is packing up after two and a half years, so ordered a oneplus 3t. Link to comment Share on other sites More sharing options...
Howmanheyman 33826 Posted March 14, 2017 Share Posted March 14, 2017 My oneplus one is packing up after two and a half years, so ordered a oneplus 3t.Let us know how the new one is, HF. (Without making a graph or pie chart), I've got a oneplus 1 and would probably stay with them if anything breaks on my phone. Link to comment Share on other sites More sharing options...
Happy Face 29 Posted March 19, 2017 Share Posted March 19, 2017 Let us know how the new one is, HF. (Without making a graph or pie chart), I've got a oneplus 1 and would probably stay with them if anything breaks on my phone. @@Howmanheyman After setup it did an over the air update of the system software and then a reboot and it couldn't get past the logo screen. Which was annoying. One plus service was lush though. Did a remote support session where i plugged it in my laptop and they flashed it and updated. No trip to a poncy shop for a teenager to talk to me like a child Been very good since. Everything i did before on my last phone is really fast. The finger print recognition is instant. Lush screen, bright as owt. Haven't done many photos/videos yet. Link to comment Share on other sites More sharing options...
Park Life 71 Posted March 19, 2017 Share Posted March 19, 2017 That fingerprint goes straight to the NSA, Link to comment Share on other sites More sharing options...
Renton 21980 Posted March 19, 2017 Share Posted March 19, 2017 Annoyingly finger print scanning doesn't work with me. Years of eczema have largely scrubbed my prints off. Link to comment Share on other sites More sharing options...
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