Meenzer 15561 Posted October 15, 2012 Share Posted October 15, 2012 So I just got this e-mail: Dear Meenzer, Our records show that we recently made a transfer of £50 to your account in return for all your help on our surveys. The transfer was made on the 24th September and will have been in your account shortly afterwards. Unfortunately it would seem due to a system error we made a second payment to your account on the 12th October, which should have reached you today. We would be very grateful if you could return the second payment of £50 to us by whatever means is most convenient for you – either as a bank transfer or as a cheque. In the case of a Bank Transfer please use the following account details: Account Name: YouGov Plc Account Number: 83754059 Sort Code: 56-00-64 Reference: [xxxxxx] If sending a cheque, please make it payable to YouGov PLC, and send it to : Panel Department YouGov 50 Featherstone street London EC1Y 8RT Please mark the back of the envelope/cheque with [xxxxxx] as a reference. We thank you for your help in this matter, and apologise for any inconvenience this may have cause you. Should you have any questions please don’t hesitate to call us on 0207 012 6000, where a member of the panel team will be happy to answer any questions on this. Kind regards Emily Young Panel support YouGov Now I'm sure I will return the second payment, if only to stop them from hassling me as they undoubtedly will if I don't (although it pains me to reward an organisation for their own incompetence). But I was just wondering, more out of curiosity than anything else, if anyone knows what the legal situation is in terms of whether I'd technically have to? I suppose it'll be buried away in the terms and conditions somewhere, but whether that kind of thing is enforceable or not... Link to comment Share on other sites More sharing options...
Gemmill 44995 Posted October 15, 2012 Share Posted October 15, 2012 I wonder how much this is gonna cost them, cos they must have just repeated a full payment run. Spanners. Don't have an answer to the legal question, but I bet there's LOADS of people that won't be sending them the cash back. Link to comment Share on other sites More sharing options...
Meenzer 15561 Posted October 15, 2012 Author Share Posted October 15, 2012 I wonder how much this is gonna cost them, cos they must have just repeated a full payment run. Spanners. The temptation is certainly there to reply "Sacked in the morning, you're getting sacked in the morning..." Link to comment Share on other sites More sharing options...
Howmanheyman 33282 Posted October 15, 2012 Share Posted October 15, 2012 Been overpaid by approx £600 by the child tax credits on two separate dates from last year. Just had the two letters arrive within a day of each other. Anytime there's a 'change of circumstance' they get informed and presumably adjust it accordingly. Fucking hopeless these tax credits people. Link to comment Share on other sites More sharing options...
The Fish 10876 Posted October 15, 2012 Share Posted October 15, 2012 My reading of your legal stance on this is "Take me out for a curry" Link to comment Share on other sites More sharing options...
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