Kid Dynamite 6963 Posted January 20, 2011 Share Posted January 20, 2011 I get my Gas and Electric through Npower and pay £58pm. It balances out over the year as the heating doesn't go on for 6 months during the summer but spends most of the winter on 20c. I just rang up with my meter readings and got told im in £2 credit, which is fine as even though I may be in debit by April I will be back in a fair bit of credit by November to cover the winter period. However I just got a letter in the post saying they want to change my monthly payments to £95pm Can I refuse to do this or is it ultimately up to them? Link to comment Share on other sites More sharing options...
Guest alex Posted January 20, 2011 Share Posted January 20, 2011 I get my Gas and Electric through Npower and pay £58pm. It balances out over the year as the heating doesn't go on for 6 months during the summer but spends most of the winter on 20c. I just rang up with my meter readings and got told im in £2 credit, which is fine as even though I may be in debit by April I will be back in a fair bit of credit by November to cover the winter period. However I just got a letter in the post saying they want to change my monthly payments to £95pm Can I refuse to do this or is it ultimately up to them? Not sure tbh but I would think you can ask them to justify the rise in relation to actual meter readings etc. Sounds like they're trying it on to me. Link to comment Share on other sites More sharing options...
Christmas Tree 4669 Posted January 20, 2011 Share Posted January 20, 2011 Go Compare! Go Compare! Go Compare! Link to comment Share on other sites More sharing options...
Kid Dynamite 6963 Posted January 20, 2011 Author Share Posted January 20, 2011 Just had a look, Scottish Power seems to be the cheapest atm. I'll give Npower a call this afternoon and see what they say Link to comment Share on other sites More sharing options...
Happy Face 29 Posted January 20, 2011 Share Posted January 20, 2011 Mentioned it in another thread, but every power company is whacking up fuel prices 5 to 10 percent. Coming out of winter if you're on a DD monthly payments are bound to go up a whack. Money Saving Expert have a good guide to changing and say now is the time to do it...don't just "go compare" because some comparison sites give you cash back (like £30 for a dual fuel change). Link to comment Share on other sites More sharing options...
Jill 0 Posted January 20, 2011 Share Posted January 20, 2011 That reminds me actually, we were paying £85 per month as we had quite a lot to pay off due to problems with the meter (it ended up getting replaced), we're now in credit I think so need to see about getting the payments reduced. I'd give them a call and see what their justification is. Link to comment Share on other sites More sharing options...
Kid Dynamite 6963 Posted January 20, 2011 Author Share Posted January 20, 2011 Turns out it was Eon by the way Just rang them up, this is blatantly a ploy by them to get people to ring up and then convince them to sign up to a fixed rate. The bloke on the phone told me that leccy is going up 10% and gas 3% so there will be a rise, however my rise seems too steep so there must have been a ''mistake''. However he kindly offered to keep my bill at it's current price if I signed up to a fixed rate for the next 14months Obviously worried about holding on their current customers Link to comment Share on other sites More sharing options...
Jill 0 Posted January 20, 2011 Share Posted January 20, 2011 Mine's Eon as well like. I can't change it either (landlord's rule). Definitely going to give them a ring and see if it can come down. Link to comment Share on other sites More sharing options...
Wavey Davey 0 Posted January 20, 2011 Share Posted January 20, 2011 Npower try shit like this all the time. Couple of years back they said we had a credit of £something (can't remember but it was a lot) and they could pay it into our account. A month later we get a phone call saying they shouldn't have done that and tried to hike our payments up accordingly. We got onto them and gave them short shrift and they put it back to what it originally was. BT did the same a while ago anarl. Robbing twats. Link to comment Share on other sites More sharing options...
MrBass 2627 Posted January 20, 2011 Share Posted January 20, 2011 I'm with Scottish Power and was pleasantly surprised when they told me, despite the recent increase in fuel prices, my price is fixed until 2012... which is nice. Link to comment Share on other sites More sharing options...
sweetleftpeg 0 Posted January 20, 2011 Share Posted January 20, 2011 Make sure you always supply meter readings as well, because the longer you're on estimates the more shit you could find yourself in down the line! Link to comment Share on other sites More sharing options...
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