Magma 0 Posted April 12, 2009 Share Posted April 12, 2009 I've currently got Sky+ at home and when I record a programme round about half way through it decides to pause, goes to a blank screen and when I hit the TV Guide button on the control a mesage appears saying "To use the full range of interactive services please ensure that an operating telephone line is connected". Then the TV seems to work fine again. Has anyone had any problems with this before anf what did you do to fix it. TIA Link to comment Share on other sites More sharing options...
Sir Bob Almighty! 0 Posted April 24, 2009 Share Posted April 24, 2009 I've currently got Sky+ at home and when I record a programme round about half way through it decides to pause, goes to a blank screen and when I hit the TV Guide button on the control a mesage appears saying "To use the full range of interactive services please ensure that an operating telephone line is connected". Then the TV seems to work fine again. Has anyone had any problems with this before anf what did you do to fix it. TIA All Sky and Sky+ boxes are connected to the phone line, sometimes if this connection is severed it affects the services which are available to that box, i suggest you make sure that the phone line is still connected to EVERY box you might have in the household, try not to let Sky know about either because apparently you can be charged for disconnecting the phoneline from the box. Link to comment Share on other sites More sharing options...
ULSTER MAG 0 Posted May 5, 2009 Share Posted May 5, 2009 Have had Sky+ for a long time now, never had a phone line connected and never had any problems. Probably a power problem. Link to comment Share on other sites More sharing options...
FriendlyMackem 0 Posted June 8, 2009 Share Posted June 8, 2009 most likely to be a problem with the Sky Box itself. Have a look on this forum mate, some clever lads on there, helped me out many a time: http://www.skyuser.co.uk/forum/ Link to comment Share on other sites More sharing options...
WubbleUC 0 Posted June 9, 2009 Share Posted June 9, 2009 Have had Sky+ for a long time now, never had a phone line connected and never had any problems. Same. I cannit plug it into me phone line because it makes a horrible racket. It never does anything except warn me it's unplugged when I power it on. I've never been cherged for it either. Link to comment Share on other sites More sharing options...
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