snakehips 0 Posted April 4, 2009 Share Posted April 4, 2009 We have a network using Microsoft Network Server 2003. We installed a compatible network printer (HP P1505n) the other day and all was fine. We come to use it now and it wont play! Tried the Help menu and it says it can't PING the printer. Everything is connected, the ethernet connection light is on, but it just wont print. Anyone have any suggestions?? Other than blame the fans, that is. Link to comment Share on other sites More sharing options...
ewerk 30611 Posted April 4, 2009 Share Posted April 4, 2009 I had a network printer that had a habit of changing it's IP address, this sounds like something similar. You should be able to find out the printer's IP address using the menu of it's display, make sure that this is the same address that the computer is trying to find, if not then update the settings on the computer. Link to comment Share on other sites More sharing options...
snakehips 0 Posted April 4, 2009 Author Share Posted April 4, 2009 I had a network printer that had a habit of changing it's IP address, this sounds like something similar. You should be able to find out the printer's IP address using the menu of it's display, make sure that this is the same address that the computer is trying to find, if not then update the settings on the computer. Aha! Cheers for that. I'll give it a look tomorrow. Link to comment Share on other sites More sharing options...
snakehips 0 Posted April 5, 2009 Author Share Posted April 5, 2009 Okay. I printed off the Test page on the printer, and discovered that the IP address is different from when it was installed (a couple of days ago). We had a look, but don't know where to 'input' the IP address of the printer on the computer. Can you tell me how to find the necessary page? Link to comment Share on other sites More sharing options...
Rob W 0 Posted April 5, 2009 Share Posted April 5, 2009 Start - Control Panel- Printers - click on printer - Ports- Configure ports - you can try clicking the "Always print to this printer..." as well on that screen Link to comment Share on other sites More sharing options...
snakehips 0 Posted April 5, 2009 Author Share Posted April 5, 2009 Start - Control Panel- Printers - click on printer - Ports- Configure ports - you can try clicking the "Always print to this printer..." as well on that screen Okay. Got that window up. 'Printer Name or IP Address' had the same host name as when installed (no sign of an IP Address number). The 'Always print to this device, even if its IP Address changes' box was ticked. However, I unticked it and then re-ticked it in an attempt to give it a bit of encouragement. A window opened after a few seconds: 'Unable to find the device. Verify that the device is powered on and properly connected. The 'always print to this device, even if its IP Address changes' functuality has been disabled.' ??? Sooo, folks, what's next?? Suggestions. Link to comment Share on other sites More sharing options...
snakehips 0 Posted April 5, 2009 Author Share Posted April 5, 2009 Okay. Went back in and force fed its new IP Add number according to the test page from the printer and, hey presto, all is playing again! Thanks, lads, for your help. Not sure why the 'Always print to this device, even if its IP Add changes' option has been disabled, though Link to comment Share on other sites More sharing options...
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