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iTunes help please.


catmag
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Bought an album off there the other day, and it downloaded 2 songs without any problems and then appeared to get stuck downloading the 3rd. I thought it was just running slowly but it had the "Downloading.." status bar running for literally an hour without doing anything at all. I signed out and back in again and tried to resume the download but it just stuck in exactly the same place. I've tried it once again this morning and it's not changed. There are still another 10 songs awaiting download but it never gets that far..

 

Any ideas? :lol:

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Guest Patrokles

Bought an album off there the other day, and it downloaded 2 songs without any problems and then appeared to get stuck downloading the 3rd. I thought it was just running slowly but it had the "Downloading.." status bar running for literally an hour without doing anything at all. I signed out and back in again and tried to resume the download but it just stuck in exactly the same place. I've tried it once again this morning and it's not changed. There are still another 10 songs awaiting download but it never gets that far..

 

Any ideas? :lol:

 

Probably best to drop them an email:

 

http://www.apple.com/support/contact/

 

or try asking in here:

 

http://discussions.apple.com/category.jspa?categoryID=150

 

Which seems to be the official iTunes store forum.

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